|
We achieve excellent results in the field of quality
Quality of products and services is one of the principles of our company's business operation. For that purpose, we have adapted our system of business operations to the requirements of the ISO9001/2008 and ISO/TS 16949standards.
Our policy of quality states that:
- we consider the customers' expectations of quality, deadline response and flexibility,
- we constantly improve technical and material conditions for the quality system (equipment and production machine updating, adequate information system, adequate measuring equipment,…),
- we take care that our employees are aware of their decisive roles in achieving quality objectives; we motivate them ensuring their satisfaction,
- we strive to achieve an efficient control over our processes and a constant improvement of our own efficiency,
- we take care of systematic development of our employees, and
- identify customers' requirements.
| Methods of constant improvement The process of constant improvement takes place throughout all the company's activities and includes all levels of employees. Into our business operations, we are integrating the following methods: 20 K, Kaizen, SMED, TPM, JIT, lean manufacturing.
With the assistance of these methods: |
 |
- we achieve our strategic objectives more quickly,
- we increase productivity and improve flexibility,
- we produce faster, cheaper, better - thus increasing the satisfaction of our customers,
- we divest activities that do not add any value,
- we increase the motivation of our employees, and
- we improve our competitive position and profitability.
Quality/Environmental/Safety at work/ Policy 2009/2010.
Our aim is the satisfaction of clients, partners and the employed. To achieve this aim we constantly develop and improve our products and
services, approaches, structure, knowledge and the inclusion of the employed.
- The fulfilment of the client‘s satisfaction
To fulfil demands, needs, wishes and expectations and to fulfil the satisfaction we offer to our clients (applies to external and internal buyers) innovative and economical solutions.
- The responsibility of the management
The management is bound to the development and execution of the
quality system, and to the constant improvement and its efficiency
and to the efficient management with aims
.
- Inclusion of the employed
Qualification and motivation of our employed enables the success
of the company. Important priorities are the development of human
sources, security and health on the position of employment
.
- The process orientation and the system approach
The team work enables a system approach with the help of which
the set objective is achieved, the economical efficiency is improved
and the marketing position is expanded.
With the identification, understanding and management of
interactive processes as a system, we contribute to efficiency and
success of the organization when achieving the set objectives.
- Constant improvements
Constant improvements are the responsibility of the employed
on all fields of activity, which means a constant optimization of
costs, services and technology. Our operation activities are being
improved by methods such as. 20 keys, KVP, Kaizen and others.
- Making decisions on the basis of facts
Our decisions are based on the analysis of data and
information.
- Collaboration and social responsibility
With buyers, suppliers and state institutions and other
interested clients with the open dialogue the mutual trust is
built. With the aim of improvement and quality demands,
deriving from the early phase of the product and process
development.
The social responsibility signifies the social and cultural
responsibility in our local environment. The requirements in
the legislation are taken into consideration.
- Compliance with requirements of the quality standard (ISO
9000 and ISO/TS 16949)
We guarantee the strategy of the full quality management
within the meaning of zero mistakes achieved, the
punctuality of deliveries and the efficient response to the
client‘s demands. With methods, tools and experience the
methodology PEVD is established (plan- execute- verifydecide).
- Compliance with requirements of the standard environment
protection (ISO 14001)
We make effort to maintain intact all the environmental
elements that is why in our production process the
environment friendly technologies and materials are used.
- Compliance with requirements of health and safety at work
standards (BSI OHSAS 18001)
The basis of the quality life and work is health. In our
company this is taken care of by assuring a safe work
environment, responsible management, recognition and
elimination of risks, taking into consideration legislation and
other obligations.
|